Have questions about The Community Grid Project? Find answers to common questions.

The project

1) What is the community grid project?

The Community Grid Project (TCGP) is an initiative to improve the sustainability of Mornington Peninsula’s energy while continuing to deliver safe and reliable supply.

The project invites households and businesses to participate in demand response program. This demand response program involves, participants voluntarily shifting a portion of their electricity use to off-peak times, in exchange for rewards. (If you are interested in more information on demand response see question nine). 

This demand response program helps to achieve the optimal allocation of electricity when demand for energy is at its peak.

Likewise TCGP supports households and businesses to adopt new energy technologies such as solar PV and battery storage. This will help to diversify sources of energy and transition the Mornington Peninsula to a clean energy future.


2) Who are the project partners?

The Community Grid Project is a partnership between electricity network provider United Energy, the Mornington Peninsula Shire and technology company GreenSync. The project is supported by the Victorian Government’s New Energy Jobs Fund.


3) What is the project timeline?

The Community Grid Project will commence on 1 November 2018 and run for a duration of five years. From December 2017, households and business will be invited to participate in the project.

Options for the adoption of new technologies will be available from March 2018. For more information, please register your interest.

Get involved

4) how can i get involved?

If any of the following apply to you, please register your interest and we will contact you: 

  • You have an existing solar and/or battery system that you would like to receive rewards for using.
  • You are interested in installing a battery and/or solar system.
  • You are happy to reduce your electricity use at certain times in exchange for rewards.
  • You can shift your business's non-critical energy loads to another time.
  • You would like to upgrade your air conditioning unit or other energy intensive appliances to more efficient devices. 


5) How do i find out more about The Community Grid Project?

To learn more, please register your interest through TCGP website. Once registered, you will receive exclusive updates on the project, relevant information on how to get involved and a comprehensive overview of the battery storage and solar PV commercial offerings.

There are three ways you can get in touch:

  • Register your interest and one of our representatives will be in touch
  • Call 1300 994 741
  • Email hello@thecommunitygridproject.com


6) are all households on the mornington peninsula eligible to participate?

The project is focused on the lower tip of the Mornington Peninsula. In addition to location, there are a number of other factors that will determine household eligibility. To learn whether you are eligible contact 1300 994 741.


7) How do I find out if I my business is eligible?

If you are a business operating on the lower Mornington Peninsula, consider the following:

  • Does your business have large electrical loads?
  • Can you temporarily reduce non-critical loads or reschedule processes?
  • Can you reduce your site's electricity consumption for 2-3 hours, 3-4 times per year (with 24 hours warning)?
  • Do you have on-site energy generation such as a stand-by generator or battery storage unit?
  • Are you interested in installing a battery and/or solar system?

If you answered yes to any of the above, please contact mathew.pittock@greensync.com.au.


8) What area DOES The Community Grid Project operate in?

The Community Grid Project provides all residents and businesses across Mornington Peninsula access to advice, products and services to help them better manage their electricity use to reduce costs and increase sustainability. 

In certain parts of the Mornington Peninsula actions undertaken by residents and businesses also provide benefit to the grid. As a result the households and businesses from Safety Beach, across to Point Leo, Flinders and Portsea maybe eligible for additional subsidies and rewards.

Demand response


9) What is demand response?

Demand response is about reducing the amount of energy being drawn from the grid. This typically occurs at peak times when everyone in the community wants to use electricity. For example in summertime on the Mornington Peninsula, peaks typically form between 4pm and 8pm on summer days when the temperature is over 35 degrees and air conditioner use is high. 

Demand response involves households and businesses voluntarily shifting a portion of their electricity use to off peak times. Either by reducing overall consumption, using more energy efficient appliances or to shifting use habits to off-peak times. In return these participants receive financial incentives.

By better managing demand, the Mornington Peninsula voids the need for costly infrastructure investments, meaning that overtime energy becomes cleaner and more affordable for the community.


10) Why INVEST IN demand response and not IN more infrastructure?

Globally, approaches to managing electricity are changing. United Energy is at the forefront of efforts, harnessing the benefits of new technologies for their customers.

New technologies such as solar PV and battery storage are enabling United Energy to offer their customers greater choice in how they manage their energy consumption. These technology options deliver the same level of service (as the poles and wires network) but have the added benefits of being environmentally sustainable and cost effective over the longer term.

More generally, building new infrastructure to account for a handful of exceptionally hot days does not make economic sense, especially when innovative solutions exist like The Community Grid Project.

By utilising a range of energy technologies The Community Grid Project avoids a $30 million expenditure by United Energy on a new transmission line from Hastings to Rosebud. This infrastructure build would be costly, have an impact on amenity and take years to build.